Using The Cart

We provide a safe and secure shopping cart. Adding to Our Shopping Cart is easy. Follow these instructions just simply Click on the "Add To Cart" to add your item to the shopping basket" then, when you are done shopping, just click on the "View Shopping Cart" box. You will be asked to fill out your personal information that will not be given to anyone else. Your information is for our eyes ONLY. Please make sure that you fill out all of the information correctly including the CREDIT CARD NUMBER, EXPIRATION DATE AND SECURITY CODE, and be sure to double check your e mail address so that we can send you a confirmation of your order.  You then will receive your confirmation via e-mail. Your credit card is processed through our shopping cart system automatically on Mondays/Wednesdays/Fridays after you place your order. 

OVERSEAS - OUT OF USA

Because of Fraudulent Orders we now require confirmation of address and credit card before sending out the order. You MUST email us or fax us a readable copy of the Front and Back of the credit card along with your drivers license stating the billing address on order OR a readable copy of your credit cart billing statement showing the credit card number and address of the holder matching that on the order.  We will hold all orders going out of the US till this information is sent to us.  Our fax number is 775-890-0863. When you fax or email us, please put your order confirmation number on it.

If you do not want to do this, you can also use www.paypal.com or send us a check or money order along with a copy of the order, follow the instructions below.

FORM OF PAYMENT:

We accept Visa or MasterCard, American Express as well as personal checks (takes 14 days to clear) and money orders. All personal checks must clear before shipment will be made.

PAYMENT:

All prices are in US dollars. Payment can be made by personal check, money order, American Express, Visa, MasterCard. Personal checks must be drawn on U.S. banks in US dollars and have your name and address pre-printed on them.  Phone number must be provided but may be handwritten. We also accept money orders and international money orders in US dollars.

MAIL or FAX

You may send us orders. Please still go thru the shopping cart system and in payment option, click mail or FAX. That way we are sure to have all the correct product numbers and address information.  If you are mailing or sending a fax and still using a credit card, make sure the numbers are correct and legible, and it has the Credit Card #, Expiration date AND 3 or 4 digit security code

Download FAX Form - This will allow you to send your credit card info via Fax - Please follow instructions above and go through our shopping cart system.

Send checks or money orders made payable to Scott Miller to:

Wylde Enterprises

P.O. Box 32139

Aurora, CO 80041

Personal checks must clear before merchandise will be shipped. Returned checks are subject to a service charge of $25.00, or the maximum allowed by state law in the USA.

PRODUCT AVAILABILITY:

We ship within 1 to 4 weeks on most orders unless items are on  backordered status, most shipments are shipped within 10 to 12 days after ordering. We will notify you if there will be a long delay in shipment longer then 4 Weeks due to backorders or unforeseen circumstances.
 

LOST ORDERS:

Should the order be lost by our delivery carrier, we will immediately reorder the items and reship them at no extra cost to you.  Please contact us at: LOST ORDERS.  Should we not be able to replace the item, we will give you store credit for another purchase.

SUBSTITUTING ITEMS:

Occasionally distributors will have items that are out of stock, in which case we will substitute a product with a product of similar design and quality.  Since there are so many adult novelty manufacturers in the market today, a lot of items are duplicated from manufacturer to manufacturer. 

ORDER CANCELLATION POLICY:

If you do not agree with the terms and conditions of sale stated herein, you may cancel your order within 24-hours of placing the order , if the item has not been ordered from our distributors/manufacturers. If it has been ordered, then we will  cancel the order but require the 50% restocking fee.

We strive to provide a liberal cancellation policy for the benefit of our customers. After the 24-hour grace period for free cancellation, any order may be cancelled prior to shipment for a 50% cancellation fee. The fee will be deducted from the payment that was made by the customer, with the balance returned to the customer.

Returns, Refunds and Exchanges:
Returns/Refunds will be accepted for Store credit  but you must have prior written consent orders@wylde.com. All returns must be like new and never worn.  Only store credit will be issued for all authorized returns for the purpose of  future purchases. You must contact us within five days of receipt of your merchandise to receive a authorization number and 10 days to reorder with that store credit.  All packages shipped  to a destination in the United States and lost or the USPS misplace your package we will replace the items if available or give you store credit to purchase something of equal value.

Merchandise returns must be accompanied by a return authorization number and received by the warehouse within ten (10) days of the date of authorization. Returns without prior authorization will be charged a 50% restocking fee.. Shipping and handling fees, if any, are non refundable.

When you order, please be sure that you have all of the correct selections such as size, color and style. If an item is damaged through shipping, we will gladly replace it providing that you give us information from the carrier that the item(s) were damaged first. Providing that we get the correct information, simply send back the damaged item(s) and we will send you the same selection back.

We CANNOT ACCEPT returns of any articles, which come into contact with the mouth or genital areas of the body. Examples include, but are not limited to: masks, gags, briefs, shorts, bikini panties, stockings/pantyhose, vibrators, dildos, butt plugs, etc. All sales of these items are final. (Sorry, Federal Laws) Because of the confidential information contained in this Intimate Industry Resource Guide, it's NOT REFUNDABLE ONCE SHIPPED! ALL LEATHER ITEMS, SHOES AND BOOTS ARE SUBJECT TO A 25% RESTOCKING FEE WHEN IN AN AUTHORIZED RETURN. Videos and DVD's are non-refundable.

Canceled Orders/Refused Orders/Unauthorized Returns!!
All refused/returned (returned orders without going through the proper authorization stated above) or canceled orders (not canceled within 24 hours) will result in a 50% restocking charge, plus shipping cost that we incurred. "Shipping charges are not refundable".  Again all merchandise returned authorized or unauthorized are for credit as an exchange with our company.

 

SHIPPING CHARGES:

All orders of $00 - $50.00 have a shipping and handling charge of $6.00.

Orders from $50.01 - $100.00 have a shipping and handling charge of $9.00

Orders over $100.00 have a $12.00 shipping and handling charge

 Shipping & Handling Charges On Orders Shipped to Non-U.S. Addresses   

Order Amount	Shipping Charges
Up to $50.00 ................................................	$21.00
$50.01 to $100.00 ........................................	$30.00
$100.01 to $150.00 ......................................	$50.00
$150.01 and over .........................................	$65.00